Delete Your Savetel Account

Send an email to info@savetrip.in with the subject "Savetel account deletion request" and include:

• The mobile number you sign in to Savetel with.
• The name of the business or organisation whose Savetel account you use.
• Whether you want only your own login removed, or the whole organisation's account closed (only an administrator of that organisation can ask for this).

We confirm the request with the mobile number on the account before acting on it, so that nobody else can delete your account. You do not need to install or open the app to make this request.

An administrator of your organisation can also remove your login at any time from the staff settings inside Savetel.

• Your Savetel login: your name, mobile number, email address, password and role.
• Your app sign-in sessions and the push-notification tokens for your devices.
• Your in-app calling line, so the app can no longer place or receive calls for you.
• When a whole organisation's account is closed: its contacts, chat and message history, call recordings, transcripts and summaries.

• Records that belong to your organisation. Calls and messages you handled for a business are that business's records. They stay with it after your own login is removed, and are deleted automatically at the end of the retention period described in our Privacy Policy.
• Account and billing records, which are typically retained for 7 years for accounting and legal compliance.
• Information we are required to keep by law or to resolve a dispute, kept only for as long as that requirement lasts.

Full details are in the Savetel Privacy Policy, sections 6 (Data Retention) and 7 (Your Rights and Choices).

If you called or messaged a business that uses Savetel, that business controls its records of your communications. Please send your deletion request to it; where you contact us instead, we will refer you to the business and assist it in responding.